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PCC Roofing

Privacy Policy

Last updated: July 7, 2026

PCC Roofing ("we", "us", or "our") respects your privacy. This policy explains what personal information we collect through pccroofing.ca, how we use and protect it, and the choices you have. It applies to information collected through our website, our free-estimate and contact forms, and phone or email enquiries.

1. Information we collect

When you contact us or request a free estimate, we may collect:

  • Your name;
  • Your phone number and email address;
  • The service you are interested in and any project details you provide;
  • Technical data collected automatically, such as your IP address, browser type, and pages visited, via cookies and analytics tools.

2. How we use your information

We use the information you provide to:

  • Respond to your enquiry and schedule a free on-site estimate;
  • Provide, quote, and carry out roofing services you request;
  • Communicate with you about your project and follow up on estimates;
  • Improve our website and understand how visitors use it.

3. How we share your information

We do not sell your personal information. We share it only with trusted service providers who help us operate our business — for example, our customer-relationship platform (HubSpot) used to manage enquiries, and our financing partner (FinanceIt) if you request financing. These providers may process your data on our behalf and are required to protect it. We may also disclose information where required by law.

4. Cookies and analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand site usage and improve your experience. You can control or disable cookies through your browser settings; some parts of the site may not function as intended if you do.

5. Data retention and security

We keep your personal information only as long as needed to respond to your enquiry, deliver our services, and meet legal or accounting requirements, after which it is securely deleted or anonymized. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission over the internet is completely secure.

6. Your privacy rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA), you may request access to the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it. To make a request, contact us using the details below.

7. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.

8. Contact us

If you have any questions about this policy or your personal information, contact PCC Roofing at: